Delete your account

For the Luna's Circle website and the Luna's Circle app for iPhone, Android and the web, published by Aevorn LLC.

In the app

1. Open My Circle and sign in if you aren't already.
2. Tap Delete account and enter your password to confirm.

On the website

1. Sign in at lunascircle.com/login.
2. Open Account and choose Delete My Account.

By email

If you can't sign in, email [email protected] from the address on the account and ask us to delete it. Never send your password or a card number. We may ask you to confirm the request from that address first.

Cancel a membership first

Deleting your account does not cancel a membership by itself. Cancel it under Manage Billing on your Account page first, so you aren't charged again. If you've already deleted the account, email [email protected] and we'll cancel it.

What is deleted

• Your account: email address, name, password and sign-in sessions.
• Your readings, questions, saved readings, journal and grimoire entries, chats and other content stored with your account.

The newsletter is separate from your account. Use the unsubscribe link in any newsletter email, or ask us at the address above.

Deletion happens straight away when you confirm.

What we keep, and why

• Order, payment and refund records, with your name, email and account link removed, because we must keep a record of what was charged. Stripe keeps its own payment records under its own policy.
• Database backups, made for disaster recovery and not edited afterwards. Your data can remain in a backup until that backup is removed.
• Security and server logs, only as long as needed for security and reliability.

What only you can delete

The app keeps your journal and the readings you've drawn on your device, and we never receive the journal. Remove them with My Circle → Clear data on this device, or by deleting the app.