Privacy Policy

1. Information We Collect

Account Information: Email address, name (optional), zodiac sign (optional), birth date (optional).

Reading Data: Your questions, card draws, and reading history to personalize your experience.

Payment Data: Processed securely by Stripe. We do not store your credit card information.

Usage Data: Pages visited, features used, and interaction patterns to improve our service.

2. How We Use Your Data

• Generate personalized readings and horoscopes
• Track your spiritual journey across sessions
• Send reading deliveries and account notifications
• Improve Luna's reading quality and accuracy

3. AI Processing

Your questions and context are processed by AI models (Anthropic Claude) to generate readings. Reading text (first 500 characters) is stored for quality improvement. Full questions and responses are processed in memory and not permanently stored in raw form.

4. Data Sharing

We do not sell your personal data. Data is shared only with:

• Stripe — payment processing
• Anthropic — AI reading generation (anonymized)
• ElevenLabs / Hedra — voice and video generation for avatar readings (anonymized)

5. Data Retention

Account data is retained while your account is active. Reading history is stored indefinitely to enable pattern tracking. You may request deletion of your data at any time.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact us to exercise these rights.

7. Security

We use industry-standard encryption, secure authentication, and password hashing (PBKDF2-SHA256) to protect your data.